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Frequently Asked Questions
- What does "Hosted Solution" mean?
- What software do I need?
- Will I receive upgrades?
- How much does it cost?
- How do I pay?
- Do I still have to pay for a Contact that is inactive?
- How long will
it take to set-up my account?
- How do I access
my account?
- How many lists
can I create?
- Can I personalize the emails I send out?
- Can I track how successful a campaign was?
- Do you advertise
iWidget at the bottom of every message that is sent out?
What does "Hosted Solution" mean?
A Hosted Solution means that the software is hosted at our
facilities. This means that we maintain the databases, Internet
connection and servers. This allows you to concentrate on
the Relationship, not the technology.
What software do I need?
Since iWidget is a hosted solution, the only software you
need is an Internet browser, Netscape Navigator or Microsoft
Internet Explorer. You can access iWidget from any PC or Mac,
all you need is an Internet connection.
Will I receive upgrades?
Yes. iWidget is a hosted solution that resides on our servers
and uses our high-speed Internet connection. We are responsible
for the maintenance on the machines and software. As we add
new features to iWidget, you will be able to take advantage
of them.
How much does it cost?
Take advantage of our Introductory Pricing. This will lock
in these rates for 6 months. The prices are as follows:
Sign-up fee: $100.00
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Number of
Active/Inactive Members in Contact Manager
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Number of
Messages Sent Monthly *
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Monthly
Price
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1 - 250
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1,000
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$25
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251 - 1,000
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4,000
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$50
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1,001 -
2,500
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10,000
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$100
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2,501 -
5,000
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20,000
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$150
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5,001 -
10,000
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40,000
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$250
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10,001 -
15,000
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60,000
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$375
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15,001 -
20,000
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100,000
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$500
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20,000 +
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* Over the "Monthly
Messages Sent" limit per thousand: $5.00
How do I pay?
At the end of each month, we will run a report to see how
many names are in your Contact Manager and how many messages
you sent that month. We will then email you an invoice for
your review. Your credit card will be charged on the 10th
of the month. If you prefer to pay by check, please contact us to set-up terms.
Do I still have to pay for a Contact that is inactive?
Yes. Even if a contact is not receiving email messages, they
are in your Contact Manager for your use and will be counted
in your monthly bill.
How long will it take to set-up my account?
Your account is set-up within 24 hours of receiving your order
during the business week. You will receive an email containing
the information you need to access your account.
How do I access my account?
Once your account has been set-up, you will receive an email
with details of how to access your account. You will go to
the iWidget site and click on log-in where you will enter
your user name and password.
How many lists can I create?
iWidget allows you to set up as many categories/lists as you
want. The pricing is based on number of people in your Contact
Manager and the number of messages you send out monthly, not
the number of lists.
Can I personalize the emails I send out?
Yes. Using special tags you can personalize the email message
with the name and company name of the recipient as you have
it in your Contact Manager.
Can I track how successful a campaign was?
The Campaign Manager allows you to embed an URL into your
email message that will track the number of times it is clicked
by recipients. You will be able to analyze each campaign,
to see how many messages were sent, how many click-thrus on
the URL and how many recipients unsubsribed from that mailing.
Do you advertise iWidget at the bottom of every message
that is sent out?
Unlike other email solutions, iWidget does not include an
advertising tag line at the bottom of the email messages you
send out. iWidget is a business solution and is designed to
promote your business, not our's
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